SHIPPING

WE SHIP VIA USPS PRIORITY AND PRIORITY EXPRESS. WE OFFER FREE SHIPPING ON ORDERS OVER $75. MOST ORDERS ARE PROCESSED WITHIN 24 HOURS OF PLACEMENT. TRACKING IS PROVIDED VIA EMAIL UPON DEPARTURE WHERE AVAILABLE.

WE LOVE OUR PEOPLE IN THE ARMED FORCES, AND PROUDLY SHIP TO APO/CMR ADDRESSES.

RETURNS + EXCHANGES

DOUX PROMISE™  ITEMS MAY BE RETURNED WITHIN 14 DAYS OF RECEIPT FOR A REFUND, NO QUESTIONS ASKED.

ALL OTHERS ITEMS MUST BE RETURNED IN UNOPENED AND UNUSED CONDITION WITHIN 14 DAYS TO BE ELIGIBLE FOR A REFUND/EXCHANGE.

EXCHANGES ARE CONTINGENT UPON AVAILABILITY.

REFUNDED AMOUNT DOES NOT INCLUDE THE COST OF SHIPPING.

PRIVACY

THESE CURLS ARE LOYAL. WE WILL NEVER SELL OR SHARE YOUR PERSONAL INFORMATION. EVER.